Subprocessors
Last updated October 20, 2026
To provide Salesmortem, we use the third-party providers below, which may process personal information on behalf of our customers (our "subprocessors"). Each one is bound by a data processing agreement with us that requires it to protect personal information to the standard set out in our Data Processing Agreement, and to use it only to provide its service to us.
| Provider | What it does for us | Personal information | Location |
|---|---|---|---|
| Amazon Web Services | Application hosting | All Customer Data | United States |
| BugSnag | Error monitoring in the web and mobile apps | Technical and device data, user identifiers in error reports | United States |
| Cloudflare | Website hosting, content delivery, security and DDoS protection | IP addresses and request data; Customer Data in transit | Global network |
| Google Cloud | AI processing for insights and pattern analysis | Deal data, survey responses and comments | United States |
| Google Workspace | Business email | Contact details and support messages | United States |
| HubSpot | Our own CRM, and our customer support helpdesk | Account owners' and users' contact details, sales and support conversations | United States |
| Neon | Database hosting | All Customer Data | United States |
| Plausible Analytics | Cookie-free analytics for the website and app, such as page visits and sign-up conversions | Pages visited and actions taken; no cookies or stored IP addresses | European Union |
| Resend | Sending email, including sign-in links, notifications and buyer surveys | Names and email addresses, email content | United States |
| Stripe | Payment processing and billing | Billing contact details and payment information | United States |
HubSpot is listed above for our own sales and support. Our customers' own CRMs, whether HubSpot, Salesforce or Pipedrive, aren't subprocessors: customers connect their CRM accounts to Salesmortem, and we read from them on their instructions.
Changes to our subprocessors
Before we add or replace a subprocessor, we update this page and email the account owners of our paid workspaces at least 30 days in advance, so they can object as described in our Data Processing Agreement.
Questions
If you have questions about our subprocessors, email us at [email protected]. Our Privacy Policy explains how we handle personal information more generally.